Shipping policy
Shipping & Delivery Policy
Last Updated: 21 August 2026
Thank you for shopping with us.
We aim to provide a simple, reliable and convenient delivery experience for all customers in the United Kingdom.
Delivery Time
We currently offer delivery across the United Kingdom.
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Processing Time: 1–2 business days
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Estimated Delivery Time: 5–8 business days
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Total Estimated Delivery Time: Up to 8 business days
Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, severe weather, public holidays or other unexpected disruptions.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information where available.
Please allow some time for tracking information to become active after dispatch.
Delivery Address
Please ensure that your delivery address and contact information are correct before completing your purchase.
We cannot be responsible for delays or additional costs caused by an incorrect or incomplete delivery address provided by the customer.
Delayed Orders
If your order has not arrived within the estimated delivery period, please contact us at:
Email: saraservices1011@gmail.com
We will investigate the delivery status and assist you as quickly as possible.
Delivery Issues
If your parcel arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product so that we can investigate the issue.
By placing an order with us, you acknowledge that the delivery timeframe provided is an estimate and not a guaranteed delivery date, except where otherwise stated.